A Logbook Service is based on a schedule that the car manufacturer believes the components will need to be replaced to keep the vehicle running in the long term. In some cases these items will need to be replaced sooner depending on driving style and conditions.

If you miss a service, some issues that are minor may not be picked up until they get worse or cause additional damage. Missing a service can also cause the engine oil to form what is called sludge, which can reduce lubrication to key components and result in engine damage. If you miss a logbook service you may void any warranty on your vehicle

We do offer Loan Cars. While they are Free, we do expect them returned with the same level of fuel that we lend them out at and in the same condition.

No, you will not lose your new car warranty if you don't go back to the dealer. You will however have to get the vehicle serviced as per the logbook by a licensed mechanic using quality parts. There is no requirement under the Australian Consumer Law for a vehicle to be serviced by an authorized dealer in order for the consumer guarantees and manufacturer’s warranty to apply, provided the service is accordance with the specified requirements by a qualified mechanic or service centre. Ultra Lube Mechanical Workshop is fully qualified to service new vehicles. We have more information on this for you in our article. Please click here.

While having the logbook does make it easier with any warranty concerns, most manufacturers should accept invoices of work done as proof that the vehicle has been maintained correctly. In fact most manufacturers will require that the invoices be provided with or without the logbook. You may also be able to purchase a replacement logbook from some manufacturers

Yes, if you have provided us with an email address, you will receive a digital invoice/ report of work carried out. And we will send you a link to download your digital inspection report, including photos

The time we allow for a service can vary from 2 hours for a minor service up to 2 days for some logbook services depending on make/ model and which service is due, as we do not wish to rush some of the more complicated logbook services

The service cost can vary quite dramatically so please send through your license plate/rego number and which service is due. Then we can provide you with a quote

Ultra Lube Mechanical Workshop offer a few options to pay for work completed including: Credit Cards, Direct Deposit and Cash

Our Midland workshop is open Monday to Friday 7:30am to 5:00pm. While we are not open on weekends at this stage we do offer courtesy/ loan cars over the weekend to make life more convenient.

We have 3 options for early drop off. You can drop your vehicle off the day before and take a courtesy car if need be. You can drop off your spare key before hand and drop your car off before 7:30 Am Or you can drop your car and keys off at 7:30am

You can, however, it is not recommended as there is no security overnight.

We can make arrangements with other businesses around us to hold the keys for you to collect. Or if you dropped of your spare key you can always collect that at a later date.

We can collect from Brabham after hours or from a few streets away from our workshop in Midland during normal working hours. Due to the size of our workshop and staff levels it is difficult to do so in a larger area. Ask us when making a booking to confirm we can help you.

We can drop you home to streets near the workshop if need be, however a more convenient option is to use our courtesy cars

We take great pride in our work, but if something doesn't seem quite right as a result of the service then we will work with you to rectify the issue. And you have the added assurance of our Nationwide Warranty if you find yourself out of town.

We endeavour to send reminders when your next service is due. We also mark it on your invoice and on a service reminder sticker on the top right of your windscreen for easy reference.

Yes your vehicle can be service and repaired at the same time

You can call us on 08 9274 2066 during working hours, personally visit our workshop or use the booking form right here on our website.

You should service your car at least as often as the manufacturers logbook says, If not more often. And depending on your driving style and local conditions. For example our loan cars are serviced every 5,000km due to the short distance driving they normally do.

Yes, the fluids, seals and battery in your car still deteriorate even if not being used. In some cases, using the car to go 5 mins down the road is worse then a long drive.

We can fix other things while carrying out a service, subject to parts availability, however this will not be included in the service price. Speak to one of our experienced staff to organise a quote.

We use very high quality parts, for example, we use Penrite Oil and Ryco Filters. We test as many brands of parts as practical on our company and personal vehicles prior to using them on customers cars

We do brake checks at every service. We also make sure to remove the wheels to ensure we can measure the brakes pads correctly.